By Erin Starr RN, Chief Quality Officer
Jefferson Community Health Center
FAIRBURY –Patient Safety Awareness Week is March 13-19. Although the week is recognized in 7 days, it is really a 24 hours-per-day, 7 days-per-week, 365 days-per-year mission! All departments and committees at Jefferson Community Health Center play a role in keeping our patients, residents and visitors safe from harm.
One in 10 patients develops a health care acquired condition during hospitalization nationwide, according to the Center for Patient Safety. In addition, an estimated 1.7 million healthcare associated infections occur each year leading to 99,000 deaths nationwide, and adverse mediation events cause more than 770,000 injuries and deaths each year at a cost as high as $5.6 billion annually. These statistics are scary for healthcare consumers, as well as the healthcare community.
JCHC’s mission of providing an exceptional healthcare experience for every patient, every time is evident in our own hospital statistics. As a hospital, we compare ourselves to our competition to ensure we are providing exceptional care, whether it’s in customer service, infection prevention, or quality of care. We look at services we provide, such as surgeries, prevention of blood clots, prevention of catheter-associated infections (urinary and central-line), aiming for zero patient falls, meeting and exceeding the standard of care for patients with sepsis, chest pain/heart attacks and ensuring we are doing this with the highest standard of professionalism.
JCHC’s performance in the most recent quarter was again exceptional. In the 13 quality measures that JCHC monitors and submits to the Hospital Engagement Network, we had 11 areas in which we have zero events (also known as no harm events.) Our 30 day all cause readmission rate was at 3.7 percent, lower than the state rate of 5.58 percent.
Overall, when compared to the state in all of the quality measures, we provide exceptional quality of care.
Anyone interested in additional information on quality can go to Hospital Compare on line at https://www.medicare.gov/hospitalcompare/search.html or contact Erin Starr, JCHC’s chief quality officer, at 402-729-6889.More